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Penalties for Late Payment and Shutoffs
The Town will bill for water and sewer based on meter readings done on a trimester schedule: usage between April 1 through July 31 will be billed in August; August 1 through November 30 usage in December; and December 1 through March 31 usage in April.  

Sewer customers who are serviced by the city of Portsmouth for their water are billed one month later for sewer due to a delay in receiving water usage numbers upon which the sewer bill is based. A late fee (see Appendix B of the Water and Sewer Ordinance) will be assessed 30 days after the due date; an additional late fee will be assessed every 14 days thereafter until paid in full. When an account is past due 60 days, notice will be mailed “certified,” stating the amount, including the late fees, owed.  This certified notice will indicate that under New Hampshire law RSA 31:141, the Town has the authority to place a lien on the property as provided by RSA 38:22.

The Town Accountant is to be notified a minimum three workdays in advance of any request to turn water off or on.  The current charge to shut off or turn on water service is specified in Appendix B of the Water and Sewer Ordinance.

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