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The New Castle Police Department offers the following Services to the Community and General Public. All services are provided when officers are available.   Please understand that all calls are handled on a Priority Basis, and calls that threaten life and property will be handled first.  All non emergency "Calls for Service" will be handled in the order that they are received.

  Conduct checks of your residential home whenever you leave for vacation.  You will be required to fill out a Residential Security Check Request Form,  information needed.  For Tips in preparing to embark on your trip. This form can be obtained through the Police Department or Town Hall between the hours of 8 am and 2 pm.   Please complete the request form at least one week before you go away, as the officer's check list is updated only once per week.  In order to maintain a high level of service, please attempt to refrain calling the duty officer for this request (unless you have specific questions that need to be answered). Submit Form Online

  Bicycle Registration is always available and is highly recommended in case of theft or when your child misplaces his or her bicycle.   Please call the police department in advance to ensure that an officer is available to meet with you.

 The New Castle Police Department will provide assistance when you accidentally lock yourself out of the car.  You will be required to sign a waiver form that releases the police department from all liability. If you have power windows and locks, the responding officer may decline to unlock your car due to the higher risk of damage being done. In that case the officer will at your request, make arrangements for you to call a Towing Company and/or Local Locksmith for you.   We can not recommend any particular company to use, but will give you numbers to area merchants.

Information that you will need to complete the Security Check Request form:

• Your street address and phone number
  
  
• A name and phone number of at least one person locally to call in case of emergency
  
  
• The names of anyone that will have access to your home or property other than the person listed above.
  
  
• Whether or not you have an alarm and/or if you will be leaving lights on
  
  
• Departure and Return Dates

Tips on Preparing to embark on your trip

• Fill out a Vacation House Check Form
  
  
• Arrange for mail and newspaper stoppage, or ask a friend to pick them up for you.
  
  
• Make sure telephones do not ring incessantly, this is a dead give away that no one is home.  Leave an answering machine attached to the phone and explain that you are currently busy and that you will get back to them.  Never indicate that you are not at home.
  
  
• Use timers to turn on and off lights.  These timers should be staggered so the lights go on and off in a normal fashion.
  
  
• Leave keys and alarm codes with a trusted neighbor or friend
  
  
• Arrange for lawn care and snow removal on a routine basis while away
  
  
• Upon return, if there is evidence of a break-in, call the police and DO NOT ENTER your residence; await the arrival of law enforcement.
  

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