Emergency Access Key Box Program
Safe, secure access for emergency responders.
A small reinforced metal box is permanently affixed to the outside of your home in an inconspicuous spot adjacent to the main entrance. A copy of your house key and alarm code are locked inside. The box is only accessible to the Fire Department as we have a key specially formatted for all boxes and closely control how the master is stored in the fire truck. In the event you aren’t home or are unable to come to the door we would access your key via the exterior box and avoid having to break the door as in years past. This not only shortens response time for emergency personnel but limits potential damage to your property.
We'll install it free of charge. With the difficulty in getting on a contractors schedule we have trained our personnel to mount the home boxes in a professional, safe and visually appealing way to reduce the wait time for residents. As soon as you place an order and it ships, notify us to schedule an install appointment.
Additional benefits:
Ensure fast shut off of water, power or alarms during freeze ups or severe weather while you're away.
Avoid locksmith fees if you are ever locked out. Just call us and we'll come let you in!
Excellent secure storage for important contact information and occupant-specific medical considerations.
2022 UPDATE: In the interest of providing you with timely service and access to these vital products we have forged a new relationship with a well-established company known for a customer-focused approach.
Moving forward anyone interested in ordering a key box should visit the link below.
- Universal Access Box Online Ordering Link (Be sure to choose RESIDENTIAL and NEW CASTLE, NH as your department when ordering)
Once at the main page, follow the red highlighted cells to navigate through the ordering process. The boxes we recommend will automatically load on the screen once you have selected ‘NEW HAMPSHIRE’ and ‘New Castle Fire Dept, Town of’ as your local agency.
To order over the phone, call RB Allen Co. at (603) 964-8140 ext # 139 and inquire about a residential Knox Box for New Castle, New Hampshire.
**We will continue to support the Kidde brand boxes of the past and no changes are required if you have one in place.**
To schedule your install and for assistance with ordering call the Fire Chief at 603 436 1132 or email FireChief@NewCastleNH.org